We’re excited to announce that Poly Lens Desktop version 1.5 for Windows supporting UC integration for Cisco Webex and Jabber softphones is now available. With the customized software support, users can now perform actions such as answer, hang-up, mute, and others using a headset’s buttons with Cisco Softphones, enabling easy Call Control.
A few notes to keep in mind before using the new version:
- Cisco Webex and Jabber Softphone support is available on Poly Lens Desktop 1.5 Windows only.
- Poly Lens Desktop 1.5 ensures platform security for users and requires admin privileges to install/upgrade to the version.
- As an IT admin, if you are using Microsoft Endpoint Management or SCCM to deploy and manage the version of the Poly Lens Desktop application across your organization, we recommend updating your policy in the corresponding application to update and install Poly Lens Desktop 1.5. This will eliminate the need of admin permissions. Concurrently, if you are using Poly Lens Cloud, we recommend setting the Poly Lens Desktop Software policy to advertise version 1.5 to the end users.
- For Cisco Jabber to work seamlessly, any pre-existing version of Plantronics Hub must be uninstalled. Cisco Jabber must be stopped before initiating installation or upgrade to Poly Lens Desktop 1.5. Restart Cisco Jabber once the installation or upgrade of Poly Lens Desktop 1.5 is complete.
This release only includes support for Cisco Softphones and no new features or bug fixes are included. If Cisco is not your primary softphone, we recommend continuing to use Poly Lens Desktop 1.4. Detailed release notes can be found here.