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Settings - Voice Devices

The Device Settings page allows you to configure the device directly from Poly Lens.

Devices Supported
See Supported Voice Devices for the full list of supported Voice Device models.

For your convenience, we have provided links to all the devices supported by Poly Lens, to assist you in the configuration and operation of these devices. See Device Documentation.

Note: In Poly Lens Device Settings and Policy Settings cover the same set of provisioning options.

  • Device Settings are applied to one device
  • Policy Settings are applied to a group of devices (one model type)

Edit Device Settings

To edit the device settings of a registered device. For detailed information on the device settings, see the device documentation listed on Device Documentation.

  1. Go to Manage > Inventory.
  2. Select a voice device from the Device List.
  3. Select the Settings side tab. Note: The Settings option is only available if Device Provisioning is enabled. See Enable Device Provisioning on an Account.
  4. Select a Filter Settings on the side tab, and modify as needed.
  5. Select Apply.

Note: ToolTips (question mark icon) have been provided on fields to assist you with setting the parameters.

SettingDescription
Filter settingsThis feature allows you to enter search parameters, resulting in displaying only the Settings that contain those parameters. For example: Enter "date". All sections that include date settings will display in the sidebar.
My SettingsWith this feature you can view and manage all the changes that have made to this device. See My Settings for detailed information.
General SettingsAllows you to configure the Date and Time, USB, System Settings, Power Savings, Customization, Bluetooth, System, Account Credentials, Power Management, Device Management, and Language parameters.
SecurityAllows you to configure the Certificates, SCEP, Security Banner, and Local Accounts (passwords) parameters.
ServersAllows you to configure the Calendaring, and Skype for Business parameters.
NetworkAllows you to configure the Wi-Fi, Network Options, QoS, Primary Network, Web Proxy, and DNS parameters.
Call ConfigurationAllows you to configure the Global Settings parameters.
Audio/VideoAllows you to configure the Content and Audio parameters.
Software UpdateAllows you to check the current version, and update the device software, if needed.

Software Update

The Software Update feature in a Device allows you to manage the software level on a device.

  1. Go to Manage > Inventory.
  2. Select a voice device from the Device List.
  3. Select the Software Update tab.
  4. Select your software options:
FieldDescription
Current VersionDisplays the current version on this device.
Auto-update with Latest VersionThis option will update the software when a new version is released. The latest version that is applied will be displayed.
Note When this option is enabled the Download Source and Select Version for Update will no longer display.
Download SourcePoly Lens: This option enables the download the device software from the Poly Lens server. Then select the software version from the Select Version for Update drop-down list.
Customer Server: will download the device software from a custom server that you define in the Update Server Address field below.
Check for an Update Every (seconds)This option sets the time interval your system checks for a new software version available.
Note: This option only applies when using the Auto-update mode.
Update WindowThis option sets a maintenance window time that you would like the update to be implemented.
Note: This option only applies when using the Auto-update mode.
  1. Click Apply.
    Note: You can modify the device, however you cannot apply the device settings until Device Provisioning is enabled. See Enable Device Provisioning on an Account. Once enabled, the device settings will be applied during the next polling cycle.

Policy Inheritance Status

To the right of each Settings field an Policy Inheritance status is listed, which indicates what Policy is controlling the setting of the field. For additional information see, Policies.

This Device Policy – Indicates this field has been set by a Individual Device Policy.
Device User Group policy - Indicates this field has been set by a Device User Group Policy.
Site: (Policy Name/link) – Indicates this field has been set by a Site Policy - Device Model.
Site Device Family: (Policy Name/link) – Indicates this field has been set by a Site Device Family Policy.
Group (Policy Name/link) – Indicates this field has been set by a Device Group Policy - Device Model
Group Device Family: (Policy Name/link) – Indicates this field has been set by a Device Group Family Policy.
Device Model: (Policy Name/link) – Indicates this field has been set by a Account Policy - Device Model.
Device Family: (Policy Name/link) – Indicates this field has been set by a Account Policy - Device Family.
Blank – Indicates this field is at the Device default setting