Priority Insights
The Priority Insights newsfeed has logic that allows you to quickly identify and prioritize actionable insights without having to hunt through raw data. Each insight provides the number of devices, location, date, and a brief summary. Clicking on the insight displays the Details of the insight.
Depending on the insight, the Details page provides a range of valuable information:
- Breakdown of the current insight
- Trending (up/down)
- Previous week's information
- Similar Priority Insights
All Insights
The All tab displays all of the current Insights for this account. They are displayed in the following groups.
Note: To display each of these groups, select the group tab at the top of the page.
Devices
The Device Insights are specific to the devices in the current account.
Device Insights
| Insight | Description |
|---|---|
| Call use (minutes/day) | Total time devices were in a call. |
| Devices in use | Percent of devices with one or more calls in the last week. |
| Devices not in use | Percent of online devices with no calls for more than one week. |
| Devices offline | Percent of devices that are not connected to the network. |
| Devices out-of-service | Percent of devices that have been offline for more than one week. |
Rooms
The Room Insights are specific for a Room or Space on an Account.
Room Insights
Room Insights is a Poly Premium feature enabled by Poly+ Enterprise. This feature is noted with a
.
Select the Learn More link to get details on this feature.
| Insight | Description | Requires Office 365 Calendar or One Touch Dial (OTD) |
|---|---|---|
| Average meeting headcount | Average number of people in a room during a meeting. | |
| Meeting that ran long | Meetings that ended after the scheduled time. | X |
| Meeting that started late | Meetings that started after the scheduled time. | X |
| Meeting that were unscheduled | Meetings that occurred in the room without being scheduled. | X |
| Rooms scheduled, but empty | Scheduled meetings that were unattended. | X |
| Rooms scheduled in a series, but empty | Repeating scheduled meetings that were unattended. | X |
| Room use (minutes/day) | Total time of room use, with at least one person in the room. |